Real Estate Leasing Agent at New York

Stellar Management is looking for a Leasing Agent at one of our properties in New York City. The position presents an opportunity to use your people skills and sales expertise to connect with prospects, as well as current residents. As a Leasing Agent, you are the main point of contact with customers. Your job responsibilities will include greeting customers, touring our apartment community, explaining amenities and pricing, closing leases, and following up on customer leads. Working on weekends is required, plus three weekdays.

Reports to: Director of Operations

Position Summary:
Managing all activities related to apartment rentals, including marketing, leasing, and maintaining good customer relations with residents and prospective clients, to achieve maximum occupancy and resident retention. Serve as the main point of contact for all potential residents.

Responsibilities:
Process incoming lease applications, including qualifying prospects, running credit verifications, tracking all prospective tenants, and following up on all leads
Generate prospect traffic through marketing efforts which include Craigs List postings, community outreach, generating broker lists and working with brokers, and property tours
Prepare lease documentation and conduct lease signings
Coordinate all move-ins, move-outs, and transfers to achieve maximum occupancy and resident retention. Handle or assist in lease renewal activity
Make all updates necessary in Yardi system, including new tenant information and vacancies
Work with property manager to shop competition and maintain up-to-date marketing information on the competition and any other factors affecting the propertys market. Assist property manager with preparation of sales and marketing plans
Assist Property Manager in achieving income and occupancy goals, prepare leasing reports, comply with company policies and procedures and fair housing laws
Provide excellent customer service, including following up on resident service requests
Such other tasks or assignments as may be required by management

Required Knowledge, Skills, and Abilities:
Strong organizational skills and attention to detail
Ability to engage in telephone communications in a professional manner
Ability to use and understand Microsoft Outlook, Word, and Excel
Ability to write and communicate effectively
Knowledge of basic office machine systems such as copy machines, fax machines, scanners
Basic math skills
Some knowledge of the Yardi program preferred
Ability to multi-task
Ability to function effectively in a customer service environment

Required Education and Experience:
High school diploma, some college preferred. Experience within the Real Estate industry and/or customer service or sales background preferred.

Country: USA, State: New York, City: New York, Company: Stellar Management.