Job Description
Job Description:
- Lease Admin, Lease Review, Document Control Responsible for the less complex tasks required in the testing and analysis of all elements of the network facilities (e.g., power, communication machinery, software, lines, modems, and terminals).
- Assists and supports other employees in the NOC/TAC as initial fault isolation support for internal and external customers.
- Opens, updates, and closes trouble tickets as required to track progress of trouble resolution.
- Assists with network configuration/reconfiguration.
- Assists in the collection of customer requested data such as traffic reports as needed.
- Assists in the rapid assessment of both the nature and severity of customer problems and initiates calls to various support organizations as needed.
- Maintains documentation of daily operations.
- Typically reports to first or second level management.
Skill:
- Wireless Experience
- Project Management
- Excel and PP
- Property Management or Doc Control or Lease Review
Job Requirements
Country: USA, State: New York, City: Cheektowaga, Company: Pinnacle Technical Resources.
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