Chief financial officer

Lonnie Hicks

Chief Financial Officer at SmashGrabNow and Hicks Publishing

Vallejo, CA

Senior Level Management Position

Work Experience

Chief Financial Officer

SmashGrabNow and Hicks Publishing -

Vallejo, CA

2009 to Present

CA
CFO at SmashGrabNow and Hicks Publishing two new start-up companies. The latter has over six books published and several CDs. SmashGrabNow has six artists under contract.

Chief Financial Officer

Pacifica Foundation -

Berkeley, CA

2003 to 2009

Berkeley, CA
Pacifica Foundation is the largest independent Radio Network in the United States. Sixty years old, the Network has five radio stations, New York, Los Angeles, Houston, Texas, Washington D.C and Berkeley, California. In addition, the organization has over 125 affiliate stations around the United States and in other countries.

Pacifica Foundation Chief Financial Officer
* Managed Network finances (18mil.yearly budget) to four consecutive record surplus years bringing the Network back to profitability from a position of near bankruptcy. I steered the finances of the Network to a point where those four years of profit exceeded the total profits of the last sixty years combined.
* Reduced old debt from 4.4 million in 2003 to record surpluses.
* Raised, via a new marketing strategy 5.2 million in new dollars over a five year period.
* Reorganized the financial structure of the Network, instituting new accounting software packages, a new accounting manual and new internal controls.
* Devised and implemented a new strategic plan which encompassed an integration of local, regional and national units.
* Organized and produced the largest fund-raiser in Network history in Washington DC, over 1,800 in attendance.
* Relocated, hired and trained new National Finance team in Berkeley
* Negotiated all of the Networks three union contracts creating savings for the Network and good will.

Executive Director

Family Service Agency -

San Francisco, CA

1997 to 2003

San Francisco, CA
Family Service Agency of San Francisco is a 113 year old Agency serving the San Francisco area with service contracts from the Federal State and City governments. It is the major contractor with the City of San Francisco for cutting edge and traditional services. I supervised: IT, Building and Grounds, Personnel, Finance, and Operations Departments.

Executive Director
* Took the agency from 8 million dollar budget to 12 million dollars
* Won numerous awards as Executive Director-over 40 programs
* Created first strategic plan for the agency of 300 employees
* Introduced the first entrepreneurial programs in the agency creating for-profit, mini-profit centers which included: a house painting company, a personal assistant company for accounting firms and for the City of San Francisco; a employee training company to train individuals to employment office tests.

Chief Financial Officer

Family Service Agency -

San Francisco, CA

1992 to 1997

* Re-organized the financial structure of the 113 year old agency which had 40 health care contracts- serving seniors, mental health, teens, seniors introducing computerized accounting structures for the first time.
* Created for the agency a revolutionary new financial statement format where the cash flow statement, income statement and balance sheet statement were consolidated in to a single statement on one page.
* Computerized the financial structure of the agency.
* Took the agency through period of real estate acquisitions winning an award from the Bankers Association of California for the most creative financing ideas in purchasing a 3.5 million dollar building for the agency.

Chief Financial Officer

ETR Associates

1989 to 1992

* Reorganized the financial structure of the Agency which produced and conducted health care studies and then published the results
* Raised revenues by over 25% and created the first strategic plan for the agency

Financial Consultant

Highland Hospital -

Oakland, CA

1987 to 1989

* Developed Data base for the Hospital for Trauma Designation effort, an effort critical to the future of the Hospital. Designation was
achieved.
* Worked with the Nursing Department to reduce nursing costs and created savings of over one million per year with changes in the nurse
scheduling procedures. Negotiated with the unions to achieve this,
reflecting my previous experiences as Chief Negotiator for the
California Nurses Association

Education

Masters in Business Administration in Public Administration

Howard Univ. D.C

Master's Political Science in Political Science

Howard U. -

Washington, DC

Chief operating officer

Philip Churchill

Chief Operating Officer - Veterans Training Veterans

Palm Harbor, FL

Experienced and progressive senior leadership exercising sound business and technical judgment as an Executive Manager, Department Head, Program Manager and Military Subject Matter Expert with a proven record of accomplishment for achieving the highest levels of productivity and efficiency. Seasoned problem solver that brings decisive resolution to challenging near, mid, and long-term ventures. Experience includes:

-Senior Director -Program/Project Management
-Operational Planning -Logistics Planning and Execution
-Resource Management -Business Developer
-Supply Chain Management -Logistics Analyst

Work Experience

Chief Operating Officer

Veterans Training Veterans

August 2012 to Present

As COO of not for profit company, market organizational goals, established operating structure, develop and execute budget, plan training sessions, develop curriculum outline, write grant applications, manage resources and schedule volunteer and paid personnel resources. Responsible for all facets of operations, frequent reporting to President and Board of Directors.

Logistics Principal

Concurrent Technologies Corporation

July 2012 to August 2012

As Logistics Principal advised senior leadership team on strategic direction and technology innovations within defense supply chain enterprise. Developed strategic roadmap for $1.5B logistics portfolio business development targets for 2015-2017. Advised market leads on portfolio direction and Government spending profiles.

Senior Director, Logistics Solutions

Concurrent Technologies Corporation

2011 to 2012

As Senior Director, Logistics Solutions at Concurrent Technologies Corporation (CTC), his responsibilities include expansion of the Logistics business portfolio, capture management, maintenance of the portfolio pipeline as well as supporting Logistics and Supply Chain projects throughout the enterprise. Consistently top 10 business development portfolio results each year. Consistently met and exceeded $15M revenue goal.

Senior Director, Logistics and Supply Chain Discipline

Concurrent Technologies Corporation

2010 to 2011

As Senior Director, Logistics and Supply Chain Discipline at Concurrent Technologies (CTC), responsibilities included management, personnel resourcing and strategic planning, recruiting and retention of human resources capital within the logistics and supply chain discipline and provide resources to corporate projects and programs requiring those services. In addition conducted business development and capture activities related to acquisition logistics, supply chain risk mitigation, supply chain operations and sense and respond logistics initiatives. Provided capability presentations, initiated capture strategy and assigned personnel to projects. Responsible for personnel evaluations, retention and terminations as required. Consistently maintained highest percentage of direct revenue. Received revenue incentive award for capture success.

Director, Logistics and Supply Chain Discipline

Concurrent Technologies Corporation

2006 to 2010

As Director, Logistics and Supply Chain Discipline at Concurrent Technologies Corporation (CTC), he was responsible for leading the National Aerospace Leadership Initiative (NALI) as Principle Investigator, in addition to managing the corporate human resources capital within the Logistics and Supply Chain Discipline. Mr. Churchill was responsible for development of aerospace supply chain collaborations with the USAF and industry partners in order to implement lean principles to improve the manufacturing effectiveness of the nations aerospace supply chain. Mr. Churchill also captured an Autonomous Logistics System project for the company which emplaced sensors on military vehicles to provide autonomous status reporting. Mr. Churchill worked diligently developing and managing client relationships. Mr. Churchill managed a series of projects during this period related to Aerospace and Air Force Supply Chain effectiveness and materials analysis. Effectively Managed Programs exceeding $10M in value. Received revenue incentive award for capture success.

Manager, Logistics Engineering

Concurrent Technologies Corporation

2004 to 2006

As Manager, Logistics Engineering at Concurrent Technologies Corporation (CTC), he was responsible for the management of the $10M Life Cycle Logistics Modernization Program as well as personnel management as a line manager. Mr. Churchill maintained a portfolio of tasks funded at more than $10M. Functioned also as SME and Logistics Analyst, implementing Lean Practices, Condition Based Maintenance, Forward Deployed Stock Optimization, use SAP and Oracle based ERP to effectively deploy resources and demand forecasting. Advised software development teams on data sourcing and interpreting policies and procedures. Received incentive compensation award for project execution success metric.

Principal Logistics Analyst

Concurrent Technologies Corporation

2001 to 2004

As Principal Logistics Analyst, at Concurrent Technologies Corporation (CTC), he was responsible for the technology transfer and relationship management for the DEER 2 Program, as well as the acquisition, tracking and disposal of more than 100,000 military electronic items for the program. Mr. Churchill participated in the stand-up of a Government Owned-Contractor Operated facility in Texarkana, TX equipped with the technology developed at CTC. Mr. Churchill conducted more than fifteen outreach events as well as publishing papers at National Defense Industrial Association (NDIA) conferences on disposal and safeguarding military electronic technologies. Received corporate incentive compensation for recommendations presented which safeguards U. S. Military weapons technologies today.

Senior Program Analyst

Robins-Gioia, LLC

2000 to 2001

As Senior Program Analyst at Robins-Gioia, LLC, Mr. Churchill was responsible for acquisition and program management support for the Logistics Systems Program Office, C4ISR, Marine Corps Systems Command. Mr. Churchill was a project manager responsible for conducting Government Acceptance Testing for ATLASS II and installation of Warehouse RFID technologies for stores tracking and inventory automation. Mr. Churchill also participated in policy formulation for systems and joint directives related to GPS and Joint Force Deployment Applications such as GTN, JFROG and MAGTF II. Program Analysis and SME Support for programs related to supply chain management, force deployment and RFID/AIT technology acquisition and implementation for the Marine Corps.

Military Analyst

Cubic Applications, Inc

1999 to 2000

As Military Analyst, Cubic Applications, Inc., he provided training analysis and design, simulation development, publication development and training support services to the MAGTF Staff Training Program, Marine Corps Training and Education Command. Mr. Churchill served as the lead logistician for exercise development and training support services.

Logistics Officer

United States Marine Corps

1979 to 1999

As a Logistics Officer in the United States Marine Corps, Mr. Churchill served in a variety of operational, staff and command assignments including Operational Logistics Officer, Supply Officer, Maintenance Officer, Maintenance Management Officer, Chemical Biological Radiological, Nuclear Defense Officer, Embarkation Officer, Staff Logistics Officer, Strategic Mobility Officer, Landing Force Embarkation Officer, Airfield Operations/Force Protection Officer, Recruit Series Training Officer, Recruit Academic Instruction Officer, Force Training Officer, Joint Task Force Operations Officer, Company and Battalion Commander. Career highlights include:

• Operational Planner- More than 15 years experience as a military logistics operational planner, directly responsible for supporting operational contingency and wartime operational plans by producing supporting force models, material sourcing requirements, throughput analysis and theater operational logistics plans. As an operational logistician, was responsible for shipping/receiving and warehouse operations supporting military forces in theater, warehousing and distribution of theater material consumables and spares, establishing demand forecast and enterprise resource management. Established 3PL service contracts for theater operation support, establishing statements of work and contract specifications as Contracting Officer for exercise operations with values exceeding $5.0M.

• Maintenance Officer-Managed and maintained a fleet of more than 500 vehicles to include both Communication Vehicles, Utility Vehicles and Engineering Equipment used for military operations. Managed maintainer operations, preventive maintenance, repair orders along with combat contact team operations as well as expedient recovery and repair of equipment. Maintained consistent readiness levels exceeding 95% in both peace and wartime operations.

• Logistics Operations Officer-More than 10 years experience, executing operational logistics support operations for forces exceeding 1,500 Marines, providing food service, postal, medical, dental, facility management, waste disposal, water purification and fuel distribution to forces in multiple locations across theater operations. Managed convoy operations and security for more than thirty daily convoy operations. Managed facility operations for seven base camps which included seven dining facilities and three food service warehouse operations.

• Acquisition Logistics- Responsible for initial fielding of Global Position Systems (GPS) and Position Location Reporting System acquisition (PLRS). Developed integrated logistics support plans, establishing force deployment, technical manuals, maintenance support plans and shipboard installations for the Marine Corps Systems Command. Included extensive interaction with Joint and Service Staff, NATO and Coalition Forces.

• Instructional Management-Responsible for curriculum development and management for Marine Corps Recruit Program of Instruction. In this capacity, conducted training analysis, instructional design, course content review, training media design and post instruction evaluation. Managed staff of 25 instructors and classroom facilities.

Education

MA in MANAGEMENT

NATIONAL UNIVERSITY

BA in PHILOSOPHY/RELIGION

CAMPBELL UNIVERSITY

Security officer

Patrick Johnson

Staff Accountant

Conyers, GA

Staff Accountant / Auditor / Taxation Specialist
Experienced Manager with strong organizational, interpersonal, and analytical skills. Extensive experience working within teams as well as independently. Goal oriented and attentive to detail. Proficient in MS Office (Word, Excel, PowerPoint, Outlook). Trained in Peachtree Accounting. Solid academic foundation in the management of general ledger accounts, preparation of financial statements (balance sheets, income statements, cash-flow statements, statements of stockholders equity), and the analysis of financial data. Pursuing CPA certification.

Work Experience

Security Officer

HIGH MUSEUM OF ART -

Atlanta, GA

September 2008 to Present

Monitor and respond to CCTV, motion detection, fire detection, and forced entry alert systems as Security Control Center Officer.
• Coordinate safe load-in and load-out of cargo and equipment.
• Provide superb customer service to all museum patrons and essential support to administrative staff.
• Enforce museum rules related to the handling of artwork, photography, and public safety.
• Ensure after-hours security of museum property.

Assistant Manager

QuikTrip -

Jonesboro, GA

October 2004 to February 2007

10/2004 to 2/2007
• Supervised store operation throughout assigned shift.
• Tracked inventory and took measures to minimize loss due to theft and spoilage.
• Performed cash audits each shift to account for shift sales and refunds.
• Verified and accepted vendor deliveries; logged invoices and maintained 100% accountability for received goods.
• Operated point-of-sale register for accurate accounting of sales, inventory, and cash on-hand.

Unit Manager

WAFFLE HOUSE -

Conyers, GA

October 2003 to October 2004

2/2007 to 9/2008
• Managed 15-30 hourly associates and 24/7 restaurant operations in a fast-paced, team-oriented, customer focused, service environment.
• Recruited and trained new sales associates and grill operators. Complied with all government regulations and company policies related to hiring, disciplinary action, and dismissal of personnel.
• Provided on-the-job training to management candidates in their initial phases of Unit Manager training.
• Resolved conflict among associates to maintain professional decorum and quality customer service during high volume periods of operation.
• Performed accurate daily audits of cash and inventory.
• Placed weekly orders for food and supplies to ensure adequate inventory.
• Used profit and loss (P&L) statements to track revenues and expenses and pinpoint opportunities for improved store performance.
• Managed employee compliance with state requirements for sanitation and food safety.

Aviation Operations Chief/Gunnery Sergeant

U.S. MARINE CORPS -

San Diego, CA

January 1999 to October 2003

Achieved highest designation for Marine Air Defense Controllers - Weapons and Tactics Instructor.
• Senior Enlisted Marine responsible for the training, mentoring and professional development of junior leaders and assigned personnel.
• Provided regular performance evaluations on subordinate personnel to recognize superior performance and highlight opportunities for improvement.
• Consolidated monthly reports and provided weekly briefings to senior officers on the progress of training and mission readiness for all operational departments.
• Ensured 100% accountability and security of classified information and cryptographic equipment essential to aviation operations.

Recruiter

U.S. MARINE CORPS -

Pensacola, FL

January 1996 to January 1999

Recognized for superior performance in meeting monthly enlistment contract goals and retention of delayed entry recruits. Efforts resulted in promotion to Gunnery Sergeant.
• Conducted continuous prospecting activities to include the daily use of cold calls, home visits, area canvassing, and high school visits to generate new contacts, set appointments, and schedule interviews.
• Screened applicants ensuring they met all requirements for enlistment.
• Utilized effective selling techniques to promote the benefits of military service and secure commitments for Marine Corps enlistment.

Education

Bachelor of Science in Accounting

STRAYER UNIVERSITY -

Atlanta, GA

June 2012

Master of Arts in Management

NATIONAL UNIVERSITY -

La Jolla, CA

2002 to 2003

Additional Information

• President’s List, Strayer University, 2011 – 2012
• Dean’s List, six consecutive quarters, Strayer University, 2010 – 2012
• Summa Cum Laude GPA 3.90, Strayer University, 2012
• Cum Laude GPA 3.57, National University, 2002
• Member, Alpha Chi National College Honor Society, 2012
• Navy and Marine Corps Commendation Medal for exemplary performance of duties as Operations Chief in deploying personnel to Kuwait and Iraq during Operation Iraqi Freedom, 2003
• Navy and Marine Corps Achievement Medal for exemplary performance of duties as a Marine Corps Recruiter, 1999

Chief operating officer

Annemarie Anderson

Chief Operating Officer

Work Experience

Chief Operating Officer

Leprechaun

September 2009 to January 2012

Responsible for the operations of this Medicare Advantage risk adjustment management company including information technology/production, clinical operations, product development, service delivery, vendor management, human resources, privacy and security, business application development, data analysis, decision support, and reporting. Product management included retrospective review, prospective, risk adjustment data validation audit (RADV) and undiscovered HCCs.

* Turned around prospective product execution in the 4th quarter of 2009. Annual goal was 8000 and executed 7400 in the 4th quarter to hit the 8000 annual goal.
* Re-organized operations to improve execution by organizing around client deliverables to create accountability in the organization.
* Decreased operations staff from over 140 professionals to 90 professionals to reduce fixed costs and improve execution.
* Reduced IT department professionals by 50% while improving data processing time from 6 weeks to 2 weeks.
* Created clinical staffing model to address seasonal workflow to reduce fixed costs.
* Created service delivery product owners and plans so client projects were completed on time and managed to forecast.

Sabbatical

May 2007 to August 2009

Took a sabbatical to travel and pursue an interest in rehabilitating shelter dogs.

Vice President of Sales, Marketing & Retention for Senior Services

Wellpoint, Inc

2004 to 2007

Responsible for generating in excess of 200,000 individual Medicare sales and managing in excess of a $30 million budget for the Senior Services division including direct marketing, sales incentive, agent sales and service, re-organization of sales force for lock-in, increasing agent sales channel for product expansion, new product development and retention.

* Expanded agent sales force by 110%.
* Re-organized sales and marketing departments due to the merger between Wellpoint and Anthem while planning for Part D roll out.
* Expanded Medicare PFFS to all 50 States under Blue brand and Unicare.
* Re-organized direct sales staff and doubled sales from this channel in first year.
* Implemented internal sales incentive to reduce channel conflict and increase sales.
* Developed and rolled out Medicare MSA plan in all 50 States.
* Created a PFFS internet enrollment application for consumers and agents which paid for itself in the first year.
* Expanded Medicare Supplement products adding eight new States under Unicare.
* Developed agent co-op program.
* Developed and implemented consistent policies and procedures for direct sales and telemarketing including territory and event management, monthly planning and goal allocation process.
* Identified and implemented one consistent sales system (as opposed to five) to provide tools for telemarketing and field staff to manage leads and sales force.
* Top and bottom line responsibility for Wisconsin Medicare Business in 2004 during merger transition to Wellpoint.
* Co-led sales and marketing transition team between Wellpoint and BCBSW including identifying best practices and implementation.
* Re-organized Individual Product Division to separate Medicare and Under 65 Individual Products including operations, marketing, sales, actuarial, finance, underwriting, product development and compliance.

Wellpoint, Inc

1992 to 2007

Blue Cross & Blue Shield of Wisconsin (BCBSW) was acquired by Wellpoint, Inc. in 2003)

Vice President

Wellpoint, Inc

1996 to 2003

promoted in 2002 from Director, responsibilities did not change)

Top and bottom line responsibility for individual product division including under 65 and over 65 business segments in the State of Wisconsin. Areas of management included sales (agent, internet and telemarketing), product development, marketing, claims processing, enrollment, customer service, underwriting, systems, compliance, and finance for $166 million division with 89,000 customers. Accomplishments included:

* Increased division revenue by 110% from 1996 to 2003.
* Increased net income by 150% between 1996 and 2003.
* Consistently beat net income and revenue goals.
* Led division through major systems conversion. Only division in company that met customer satisfaction goals during conversion.
* Consolidated and updated underwriting process to increase results while still maximizing profit. Reduced new business underwriting turnaround time from 19 days to 7 days.
* Created individual product agency sales and service area to increase agent sales.
* Identified and worked with consultant to streamline sales process and reduce channel conflict which resulted in annual savings of $250,000.
* Created and received CMS approval and implemented Medicare Advantage product.
* Worked with managed care to create a Medicare managed care plan for the Medicare Advantage product.
* Worked with provider relations and contracting to create a Medicare Advantage provider network.
* Consistently reviewed product profitability and distribution costs to lower cost per sale and improve product profitability.
* Re-designed Medicare Supplement product to energize sales.
* Managed relationship with Senior Advocacy group which endorsed the BCBSW Medicare Supplement including negotiating a new contract to allow agents to sell product.
* Created and received approval on a strategic plan to develop internet sales and customer service site.
* Developed joint venture relationship to offer long term care insurance.
* Worked with actuarial and finance to improve forecasting process.

Manager of Individual Product and Group Marketing

Wellpoint, Inc

1995 to 1995

promoted)

Responsible for developing individual and group products, creating marketing plans, compliance, sales reporting, research, and product training for the individual product division as well as BCBS and Compcare regional offices.

* Responsible for BCBS branding of Compcare HMO company including streamlining group products.
* Created targeted pricing strategies for group business and region specific marketing plans to target profitable business.
* Analyzed corporate research function and outsourced work to improve quality and lower costs.

Marketing Manager

Wellpoint, Inc

1992 to 1994

Responsible for individual product marketing and product development.

* Doubled sales in first year by creating focused direct response lead generation advertising strategies.
* Developed term life, whole life and childrens major medical products.
* Created new sales acquisition reports to develop targets for new sales expense.
* Member of team that created a new sales enrollment system that reduced time to issue a policy to 2 days instead of 2 weeks.

Milwaukee marketing firm

Alioto & Company

January 1989 to October 1992

Account Executive

* Increased revenue by 50% and increased profit margins on accounts by 30%.
* Developed and implemented a new service line including event marketing, multimedia advertising, telemarketing, database maintenance and related services. Through this new line, responsible for procuring high tech clients including Apple Computer and Sun Microsystems.

Director of Marketing and Communications

Redlin, Browne & Company

October 1988 to October 1988

Created and implemented firms first strategic marketing plan, retention program, and quality control systems and procedures.
* Developed and planned first Wisconsin Manufacturers of the Year Award competition which created a high level of awareness for this small local firm.

Director of Communications and Marketing

Deloitte & Touche

September 1985 to September 1988

Marketing and communications consultant for over 13 industry groups across five departments (audit, tax, management consulting, actuarial, benefits and compensation, valuation and appraisal services).

Education

Bachelor of Science in Mass Communications

Illinois State University

May 1985