Project Manager/Social Community Manager at New York

Job Description

• Community Leader/Moderator: Engage existing online communities and ambassadors and field ideas; provide guidance, ensuring that internal social media practices are aligned with core operations and projects.
  • Global Social/Collaboration Strategy: Assist with the creation of global internal collaboration strategy, goals, and plan.
  • Training: Provide community managers with training and maintain a robust training library, including video-based training.
  • Governance and Etiquette: Maintain robust library of policies, use cases, and best practices and industry trends. Address inappropriate content as necessary.
  • Communications: Manage internal email campaigns related to internal social media and a calendar of upcoming events and discussions.
  • Dashboarding and Listening: Define and monitor business and operation-aligned community KPIs and create and maintain a pertinent community dashboard.
  • Community Planning: Manage the portfolio of communities, approve the creation of communities, and ensure alignment of communities and discussion threads with approved company taxonomy and topics (i.e. overarching community, with sub-communities for giving back, diversity, employee engagement)
  • Status Reporting: Provide manager and intranet digital services PMO with weekly status reports.

Job Requirements

• Qualifications:
  • 5+ years of community management experience, including building online communities from the ground up.
  • Prior experience blogging, commenting, social bookmarking and group configuration and permissions definition.
  • Experience with SharePoint and social platforms (like Yammer, Chatter, Jive, etc.).
  • Candidates with experience integrating the aforementioned social platforms with SharePoint are especially preferred.
  • Bachelor’s degree (Bachelors in Journalism and or social sciences is preferred)
  • Outgoing, confident, and articulate
  • Prior experience with web or intranet-related projects
  • Self motivated
  • Excellent organizational Skills
  • Logical thinker
  • Delivery focused
  • Solid process and project management skills are required, including the ability to manage numerous priorities simultaneously while maintaining a sense of urgency, as is an ability to operate effectively in an unstructured environment.
  • Financial and analytical skills are required, as is the ability to communicate effectively in international cultures, both in writing and verbally.
  • Proven ability to build consensus and work effectively within a cross-departmental team.
  • Excellent time management, client management and communication skills.

Country: USA, State: New York, City: New York, Company: OST Financial.