BABIESRUS - DEPARTMENT SUPERVISOR

The Department Supervisor is responsible for working with team
members on guest services, selling skills and product knowledge.
This position is expected to perform a wide variety of activities
aimed at driving sales and promoting and managing the training and
development of associates in a specific department. The Department
Supervisor will serve as the subject matter expert and is
responsible for ensuring that all business initiatives are
implemented and executed per Company standards.

The Department Supervisor is a full time position and requires full
availability including nights and weekends. This position reports
directly to the Assistant Store Manager and is expected to
coordinate and deliver department training to associates.
Department Supervisors will spend the majority of their
time (90%) working on the sales floor, devoting approximately 2/3
of that time to selling activities during peak traffic hours.

Responsibilities:
Performs daily walk of department
Promotes store sales and profit goals
Conduct selling skills training, guest service and product
knowledge training for all department associates.
Trains all associates on merchandising standards
Exhibit an ownership attitude by promoting partnerships with
store management.
Deliver excellence in guest services, including decision
making/problem solving skills for service recovery.
Conduct training for administrative procedures
Provide feedback and input to Assistant Manager on
development of department initiatives and plans.
Provide input and assistance to Assistant Manager in
motivating, evaluating, coaching and counseling associates.
Review sales reports
Implement system to communicate all ROTOs, promotions, MAP
activities and special events for each team member
Execute all safety and loss prevention standards.
Responsible for incorporating training programs and business
objectives.
Act as Guest Service Leader

Ability to sell and explain features & benefits of all
merchandise
Exceptional leadership, communication & training
skills
Ability to handle/prioritize multiple projects
Able to identify others strengths & assign work
accordingly
Passion for guest service
Product knowledge
Results ownership

**Please note that we recruit for this position on an on-going
basis in order to build a talent pool of potential candidates. When
a position becomes available, we will review applicants at that
time. Due to the volume of resumes that we receive, only
those candidates selected for interviews will be contacted.
Thank you for your interest in Toys"R"Us, Inc.!


Country: USA, State: New York, City: Massapequa, Company: Toys.