Senior Technical Interactive Product Manager at New York

A Kforce client is seeking a Product / Project Manager for their New York, New York (NY) location. This is a unique opportunity with a well known client based in Midtown, NY. They are searching for an Interactive Services Product Manager. This is a high visibility position within a well established (household name) Firm. Plus, the company is very family friendly; offers really good benefits (100% paid); good work and life balance; and has excellent tenure within the organization.

Job Responsibilities for Interactive Services:

• Manage revisions and improvements to the Companys (and subsidiary) websites; managing relationships with outside design and consulting firms and internal software development staff


• Document business and functional requirements for technical projects


• Create RFPs for projects and evaluate outside vendors capabilities to deliver on these projects


• Maintain project schedule; change control procedures; and cost estimates with input from team members as needed


• Resolve project-related issues and escalate larger project issues and risks to management for resolution


• Ensure deliverables are complete and of the highest quality possible


• Participate on the Team which manages the Companys (and subsidiary) eCommerce websites in planning, implementation, and evaluation of small and large improvements and revisions


• Analyze sales and usage trends and provide recommendations regarding the effectiveness of site content, marketing, search engine optimization, and user interface


• Participate in developing the vision and strategy for current and new consumer-facing technology


• Support the customer service department in customer service issues which arise from technology issues including reviewing and responding to customer emails which have been escalated

Product / Project Manager Qualifications:

• 4-5 years of experience in business; operations; or software development with 2+ years of web site-related project management experience, managing cross-functional teams including creative, technical, and functional resources


• A Bachelors Degree


• Experience documenting functional requirements for software projects


• Strong problem-solving and organizational abilities with the ability to manage detailed tasks with complex interdependencies


• Analytic with excellent written and communication skills and quantitative ability


• Proactive, creative, and self-motivated with an ability to multi-task; managing multiple projects simultaneously


• Ability to work independently while also being a strong team player


• Familiarity with Internet technology, search engine optimization techniques, social networking outlets, and PCs (Word, Excel, etc.); and experience with project management tools (Microsoft Project) for planning, tracking, and reporting project status


• Experience with Salesforce, Tealeaf, and/or Coremetrics will be a plus


• Must be able to work at the Hackensack, NJ Office at least one day a week; maybe more frequently depending on projects

Country: USA, State: New York, City: New York, Company: Kforce Inc.