The purpose of this position is to instill a proactive approach in the protection of assets in high risk markets. Successful execution of position responsibilities and the team mission will result in the netting improved shareholder value. This position will be responsible for approximately 150-200 locations across all Rent-A-Center business types within and assigned area of responsibility.
KEY RESPONSIBILITIES:
Store Visits
- Utilize and deliver approved training programs in each store within area of responsibility.
- Educate the Operations group (District Managers & Store Associates) about the methodology of physical security in RAC stores.
- Respond to critical store incidents within area of responsibility to provide guidance and support.
Investigations
- Manage the internal & external incidents in various store locations.
- Conduct investigations and interviews for inventory, cash loss, and breach of company policies and procedures.
- Maintain open line of communication within the human resources department on all investigative issues.
- Participate in Department investigative initiatives.
Training and Development
- Partner with the operations group (District Managers & Store Associates) to build loss prevention awareness.
- Attend and participate in District and Store level meetings.
- Provide training and support for SMIT and RAC Management training programs
Consultation and Coordination
- Liaison with various local law enforcement agencies and coordinate dissemination of data related to store incidents and investigations.
- Collaborate with risk management, internal audit, human resources and other available resource departments to monitor store trends and improve associate compliance with established RAC standards.
- Participate in local networking groups such as (Pawnshop, LP Retailing and local business groups)
- Participate in the selection process of DM and SM candidates
Loss Prevention Management Systems/ Data Entry
- Review reported incidents as required and ensure appropriate data is collected to permit classification and response.
- Ensure timely entry, follow-up and completion in regards to all cases in LPMS
- Adhere to the standardization of reporting.
#FSC
Qualifications
- Bachelors degree from four year college or university preferred
- Minimum of two years loss prevention experience
- Business savvy and ability to partner with field operations and corporate team members to improve safety, enhance internal controls and decrease losses
- Possess effective skills to transfer knowledge and expertise through training programs to field operation staff
- Advanced organizational skills and communication skills
- Formalized interview training; i.e. Wicklander or Reid
- Operating knowledge of loss prevention equipment
- Professional knowledge of proven investigative methods
- Familiarity with progressive loss prevention and loss reduction strategies
Country: USA, State: New York, City: New York, Company: Rent A Center.
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