Store Manager
MarketSource, Inc. is a premier provider of integrated sales & marketing solutions to Fortune 500 companies. We offer a dynamic entrepreneurial environment that fosters creativity and provides unlimited opportunities for personal and professional growth.
MarketSource is currently searching for a Store Manager to work within our partner Target Mobile. This is a full-time position designed to increase sales and revenue of wireless products and services through direct selling within our partners National Retail locations. The Sales Manager will directly manage 1-4 sales reps. This could include both full and part time associates.
Responsibilities:
Sales:
- Driving sales productivity and customer satisfaction within Target Mobile retail locations on various Wireless products, accessories and services to customers
- Engaging in side-by-side selling with retail associates
- Growing theTarget Mobileswireless division sales performance and other key metrics through sales, training and marketing promotions
- Developing and managing in-store promotions, and coordinating with appropriate personnel
- Implementing and managing wireless sales events in retail locations
- PositioningTarget Mobilesvalue, including but not limited to:
- Creating product and brand awareness for various wireless products
- Communicating competitive knowledge and advantages of various wireless carriers products and services
- Communicating Target Mobile benefits compared to competition
- Effectively communicating various wireless carriers plans, features, products and services to customers
- Creating first-rate customer experiences
- Supporting select retail outlets in assigned geographical territory
Training and Coaching:
- Providing Client product and service, including but not limited to
- Providing customer service consultation within retail locations
- Ensuring that Target Mobile associates are trusted wireless experts of all wireless carriers products and services
- Coaching for content and skill improvement to the retail store management and sales associates
- Providing positive reinforcement and adult learning techniques to promote learning and skill improvement
- Providing general coaching to sales associates to sell/demonstrate wireless products and services to potential customers
- Maintaining sound knowledge of multiple carriers wireless products and services
- Attending requested training sessions and conference calls
- Reviewing new product and service offerings from Target Mobile
Relationship Development:
- Establishing and managing critical relationships within Target Mobile
- Developing and managing positive business relationships with retail store management and employees
- Consulting with store managers in their development of detailed monthly business plans for each assigned location, seeking consensus on monthly Client goals, including but not limited to:
- Managing and tracking progress against plan
- Communicating progress and opportunities with store managers and Client leadership
- Meeting regularly with store management including site visits
- Serving as a point-of-contact for business consultation
- Serving as a point of escalation for questions or issues including individual customer issues
Merchandising:
- Partnering with store managers, ensuring correct product mix and quantities, including but not limited to:
- Ensuring proper merchandising at locations, including product placement, maintenance, and brand compliance
- Increasing visibility of wireless carriers products and services
- Restocking merchandise as needed and allowed
- Working with in-store personnel.
Management:
- Participating in retail partners weekly sales meeting, including but not limited to:
- Providing regular reports to sales leadership
- Participating in and completing required sales training
- Directly manage 1-4 retail sales reps
General:
- Representing Target Mobile and MarketSource in a professional manner at all times
Requirements:
- 2+ years training, sales, retail management or related experience
- Retail Management experience preferred
- Excellent communication skills
- Knowledge of wireless industry preferred
- Proven record as leader, organizer, and/or teacher
- Flexibility to work weekends
- Proven self starter
- Ability to take complex technology to simplified consumer value proposition
- College degree preferred
Physical Job Requirements:
- Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items
- Requires the ability to move around the store and maneuver merchandise when necessary
- Walking and Standing
- Requires moving around the store to assist Customers
- Identifying and reading reports
- Requires recognizing, identifying and using products and necessary reports
Country: USA, State: New York, City: Central Islip, Company: MarketSource.
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