Program Support Assistant /OA at Watertown

JOB SUMMARY:

 

Program Support Assistant (OA) GS-0303-06

 

Vacancy Identification Number (VIN) 928053

Our Mission: To fulfill President Lincoln’s promise – “To care for him who shall have borne the battle, and for his widow, and his orphan” – by serving and honoring the men and women who are America’s Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

Special Employment Consideration:  VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact on the last page of the JOA for information on how to apply under this appointment authority via the Selective Placement Coordinator.

KEY REQUIREMENTS

• You must be a U.S. citizen to apply for this job.
• Subject to a background/suitability investigation.
• Designated and/or random drug testing may be required.
• Valid Driver License

DUTIES:Back to top

This Program Support Assistant position is located in the Vet Center of the Veterans Affairs, Watertown, NY. Duties include but may not be limited to the following:

• Provides administrative, clerical and programmatic support to Team Leader and staff at the Watertown Vet Center.
• Compiles and maintains data, performs analysis and prepares reports.
• Utilizes computer software systems for data management, word processing and communications.
• Receives, screens, prioritizes all incoming correspondence; directing it to the appropriate staff member and ensures deadlines and suspense dates are met.  
• Develops and initiates written correspondence. 
• Perform customer service - responding and directing callers or visitors to the appropriate staff member and responds to information requests.
• Maintains office files and supplies.
• Performs other related duties as assigned.

 

 Work Schedule:  Monday - Friday 8:00 am to 4:30 pm

Position Description Title/PD#:  Program Support Assistant (OA)/ PD# 08837-0

***RELOCATION EXPENSES AND/OR INCENTIVES ARE NOT AUTHORIZED FOR THIS POSITION***

QUALIFICATIONS REQUIRED:Back to top

To qualify for this position, applicants must meet all requirements within 30 days after the closing date of this announcement.

Time-in-grade:  Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. Applicants must have one (1) full year of specialized experience equivalent to at least the next lower grade (GS-05) in the normal line of progression for the occupation in the organization.

SPECIALIZED EXPERIENCE: Applicants must possess one (1) full year of specialized experience that equipped them with the particular knowledge, skills, and abilities (KSAs) to perform successfully the duties of this position, and that is typically in or related to the work of this position. To be creditable, this experience must have been equivalent to at least the GS-05 level in Federal service. Examples of qualifying specialized experience include: performing clerical and administrative support duties including providing training to other staff regarding administrative procedures; managing and monitor an office budget; tracking and compiling data for reporting purposes; performing office automation duties using software applications such as e-mail, word processing, spreadsheets, databases; composing, typing and editing letters and reports; public contact work; maintaining appointments, schedules and calendars; coordinating meetings and conferences; and, ordering and monitoring office supplies and equipment. 

A valid state drivers license is required as the incumbent may be required to travel to the Syracuse VA Medical Center, local Post Office or other related business destination in performance of their duties.   

You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) based on your application for this position: 

• Skill in the use of computer software that includes - data input and maintenance, word processing, scanning, faxing, and communication programs.
• Ability to communicate in writing that includes preparing correspondence and reports.
• Skill in providing customer service.
• Ability to compile, analyze and maintain data and files.
• Ability to manage the administrative and clerical functions of an office.

 

If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/application does not support your questionnaire answers, we will not allow credit for your response(s).

There is no education substitution at the GS-06 level.

 

 

 

PHYSICAL REQUIREMENTS: The work is primarily sedentary. Some slight physical effort may be required.

 

Veterans Preference: When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) and/or documentation related to your active duty service which shows dates of service, character of service (honorable, general, etc.), or dates of impending separation.

 

Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veterans Preference" with required proof as stated on the form.  For more information, please review the information for disabled Veterans in the application checklist or visit http://www.fedshirevets.gov/job/vetpref/index.aspx.

HOW YOU WILL BE EVALUATED:

Applicants will be ranked based on four quality groups, as follows:

·  Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position, and who are highly proficient in all requirements of the job and can perform effectively in the position.

·  Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position, and who are proficient in most of the requirements of the job.

·  Well qualified - applicants possessing experience that meets the minimum qualifications of the position, and who are proficient in some, but not all, of the requirements of the job.

·  Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position.

 

After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses and placed in the appropriate quality group.

 

Your résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Country: USA, State: New York, City: Watertown, Company: Veterans Affairs, Veterans Health Administration.