Senior Vice President, Human Resources at New York

Job Description

The SVP of HR will report to CEO Court Cunningham and will have full responsibility for leading Yodles 30+ person HR team. Yodle seeks a leader who understands HR as a strategic function that can support Yodles goals and objectives to drive profitable growth, employee engagement and brand value. Yodle seeks a leader who thrives in a high growth environment where building a flexible, fast paced and results-oriented culture is a key part of the companys success. The SVP of HR will be a strategic thinker who understands how to develop human capital, instill strong cultural values, and manage high growth at scale. This leader will understand how to operate in a larger environment, but will be energized by approaching the work in a way that maintains a small company feel. Based in New York, this leader will be an integral part of the executive team, actively partnering with his/her peers to advance the business.

Responsibilities

• The SVP HR will be responsible for leading a team and driving all HR efforts including: talent acquisition, talent and organizational development, performance management, employee engagement, employee relations, compensation, benefits, compliance, and payroll administration.
• Lead a team of 30+ including: Talent Acquisition, Benefits, Training, and HR generalists.
• Support the CEO in sustaining and further developing Yodles award winning culture including the application of rewards and recognition, performance management, and other employment practices.
• Build sustainable yet flexible processes that enable the company to systematically and efficiently hire, onboard and train over 100 new employees a month with flawless execution in the onboarding process.
• Provide leadership and counsel to the executive team to lead talent planning, change management, and other initiatives that support the growth and development of the business.
• Act as a trusted advisor to the CEO on human capital related matters including executive team development and effectiveness as well as organizational design and approach.
• Ensure alignment of HR processes and initiatives that support the long term growth of the company as well as achievement of operational goals and initiatives.
• Develop human resource planning models to identify competency, knowledge and talent gaps and develop specific programs for the filling of the gaps. Areas of activity will include talent management through proper succession planning programs for key contributor and management positions, training and development programs for preparing employees for more significant responsibilities and general business development programs to enhance employee knowledge and understanding of the business.
• Continually assess the competitiveness of all programs and practices against the relevant comparable companies, industries and markets.
• Reinforce a heavily results and performance based culture
• Review, introduce, and execute on internal HR processes that support a high volume of transactions related to the introduction and movement of talent through the organization.

Job Requirements

• Previous experience as a SVP or VP of HR or CPO
• At least 8 years prior experience at a VP level managing a team of 20+
• Experience in one more of the following strongly preferred: an online media, SaaS, Call Center, inside sales or service delivery, high volume transactional business.
• Large company experience but will be energized by taking approaches that increase business maturity without sacrificing agility and entrepreneurial culture.
• Strategic thinking ability to define and respond effectively to customer/business requirements and work with key stakeholders to execute that strategy. Demonstrated ability to strike the right balance between high service levels, low risk, maximum reward and minimal costs. Strong Leadership and Organizational Influence as demonstrated by the ability to establish credibility quickly across the organization, and to present, defend and sell initiatives. Able to effectively influence across different functions and across the organization.
• Interpersonal savvy. Relates well to others, builds rapport, and effective relationships, uses tact, can diffuse high-tension situations. Can also be tough minded in a constructive way. Can get things done within the formal and informal corporate structure.
• Business Judgment. The ability to effectively partner in the development and execution of business strategies. Use strong analytical capabilities and a fact-based approach to develop effective solution to business issues.
• Strong process orientation: can build and manage processes that will help scale Yodle from 1,000 people to 3,000 seamlessly and cost effectively
• Action Orientation and Drive for Results with a sense of urgency to achieve measurable outcomes. Is known for getting things done and following through on commitments. Balances conceptual vision with tangible accomplishments. Able to put results above process while adding minimal rules, bureaucracy or structure.
• Strong communication and listening skills including the experience and confidence, to effectively address sensitive issues. Listens attentively to customers to understand their objectives and successfully read between the lines in complex situations. Effectively communicates with a broad spectrum of customers and colleagues.
• Passion as demonstrated by self-confidence, flexibility and high-energy with a proven track record in delivering tangible business results.
• Ability to think creatively. Develops innovative HR solutions, combining best practices, research, business application, and creativity to deliver best in class solutions for the Yodle business.
• Impeccable integrity including good judgment and professionalism; a forthright approach and a willingness to give and receive open and candid feedback in order to improve leadership and ensure business success.
• Adaptability: Yodle is a fast moving business and the successful leader will need to be comfortable with change and operating in an environment where they will have to make decisions under uncertainty and ambiguity.

Country: USA, State: New York, City: New York, Company: Yodle.