Instructor (Associate/ Instructor/ Senior/ Lead at Liverpool

About the Position:

Deliver high quality learning experiences that meet Protection, Telecommunication Operations (PTO) technical, regulatory and safety learning needs through a blended learning approach and support the design and development of learning solutions. At the highest level the role will act as a technical subject matter expert for the US.

Position Responsibilities (including but not limited to):

• Deliver technical training programs to clients through a blended learning approach, such as hands on activities to stimulate real tasks, ensuring that National Grid is effectively providing training in line with external requirements, operational priorities, and best practice.


• Support the design and development of cohesive and innovative curriculum and training programs in order to meet client learning requests.


• Liaise with the business, acting as a technical training advisor for various departments throughout the company in order to resolve any queries or issues.


• Administer testing and conduct physical and technical assessments.


• Represent technical training as the subject matter expert on various committees in order to ensure that technical training is represented and understood in the business.


• Conduct assessments of training needs associated with the introduction of new equipment, procedures and technology to ensure that National Grid incorporates best practice into learning methods and programs.


• Participate as a subject matter expert during the modification and creation of new technical training programs by the Design and Development areas of Learning and Development.


• Keep up to date on training developments in order to ensure that innovation and latest learning requirements and ideas are incorporated into National Grids technical training programs.


• Define, create and deliver training programs such as preparing lesson plans and developing instructor materials and assessments in order to meet the learning and development needs of the business and ensure all external requirements are met.


• Coordinate learning records administration including monitoring course completions, attendance, assessments, and qualifications.


• Represent L&D as the subject matter expert including governance bodies, transformation and best practice committees and other technical committees in order ensure that L&D is represented and understood in the business.

Country: USA, State: New York, City: Liverpool, Company: National Grid.