Job Description
Reporting to the Store Manager, the 2nd Assistant Sales Manager is responsible for leading the store business for 15+ employees while meeting Coldwater Creeks expectations for selling and service, sales floor leadership, store operations, visual merchandising, and promoting a team environment.
What Youll Do
- Lead store employees through sales leadership, training, coaching and setting a personal example to continuously drive and improve business performance.
- Maintain the integrity of the brand by embracing the Coldwater Creek philosophy and culture.
- Embrace and promote Coldwater Creeks exceptional selling and service standards.
- Execute merchandising strategies through partnership with Store Manager.
- Execute visual excellence by ensuring all directives and standards are maintained.
- Recognize and reward behaviors that reinforce both progress and success; utilizing all recognition programs.
- Execute action plans for financial success.
- Participate in onboarding and development of sales associates.
- Ensure an effective learning environment by utilizing training programs and tools.
- Coach and develop employees in customer service and selling standards and store operations.
- Inspires trust by maintaining a respectful work environment, modeling ethical behavior, fostering open communication and maintaining confidential information.
- Demonstrate accountability by accepting responsibility for personal and team results and leads by example.
- Manage change through communication and positive support of all company initiatives.
- Perform all other related projects and/or duties assigned by Supervisor.
Job Requirements
- Minimum of 2 years leadership experience in a minimum $2M womens specialty apparel business preferred
- Excellent customer service and selling skills
- Team oriented with strong interpersonal skills
- Strong merchandising/visual skills
- Ability to solve problems and manage conflict
- Detail oriented, conscientious, thorough and reliable
- Excellent prioritization and time management skills
- Extreme flexibility and adaptability to meet business needs
- Excellent verbal and written communication skills
- Strong working knowledge of POS systems, Word and Excel preferred
Country: USA, State: New York, City: Albany, Company: Coldwater Creek.
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