Litigation Support Analyst at New York

www.transperfect.com www.translations.com

TransPerfect Family of Companies

www.transperfect.com www.translations.com

Senior Litigation Support Analyst

For 20 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2008 and EN 15038:2006 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, multicultural marketing, training and learning, and legal support services. TransPerfect also offers a suite of cutting edge technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the worlds leading multinationals.

With revenues of over $300 million and more than 2,000 full-time employees, TransPerfect is the largest privately held language services provider in the world. And with more than 80 client service locations on 5 continents, TransPerfect offers 24/7/365 client service and production capabilities. We attribute our growth to the skill, aptitude, and commitment of our high caliber employees. Put simply, we hire the most talented candidates and give them the guidance, resources, and opportunities they need to grow their careers in a thriving industry.

Department: Litigation Support

Summary:

Create, implement and manage electronic discovery solutions for the culling, processing, hosting and conversion of electronically stored information (ESI) for end clients consisting of mainly law firms and Fortune 500 companies.

Description:

Oversee full life cycle of projects according to client parameters.

Track delivery schedules, ensuring proper quality assurance, and manage changes in work scope.

Communicate with clients and proactively offer solutions to improve their workflow through the life cycle of a case.

Perform demonstrations of web hosting software, both online and in person.

Be available to answer client questions about web hosting software and perform various administrative functions of the application(s) to meet clients needs.

Monitor multiple projects and jobs to ensure deadlines are met.

Ensure smooth transition of work between day and evening shifts.

Develop and utilize strong analytical skills to research potential solutions and determine appropriate course of action.

Ensure jobs are completed according to client, and industry standards, and that job specifications and deadlines are adhered to.

Maintain accurate and current records of all aspects of a project relating to job tracking, specifications, and chain of custody related documents.

Perform other special projects or duties when required.

Work with Relativity and Law to execute document productions, including bates stamping, creating load files and performing OCR

Create custom event handlers and Relativity Scripts to improve workflow

Required Skills:

Bachelors Degree in related field, a strong technical background is helpful.

Knowledge of MS Office applications required.

Available to work overtime, including evenings and weekends as needed.

Available by phone or email when out of the office as needed.

Ability to work well under pressure and meet tight deadlines.

Strong organizational skills.

Excellent customer service skills.

Strong written and oral communication skills.

Positive attitude and ability to develop and implement new ideas to create customized solutions on a client by client basis.

Ability to convey technical processes and terminology into easy to understand language.

At least 2 years experience administrating Relativity required.

Working knowledge of IPRO and LAW

Desired Skills:

Knowledge of SQL and/or Visual Basic

Experience with Law PreDiscovery or IPRO is a major plus

Experience with Concordance, Summation, or IConnect is a plus

TransPerfect is an equal opportunity employer.

TransPerfect offers a comprehensive benefits package including: medical, dental, vision, 401k, paid time-off, company sponsored life insurance, long term disability, flexible spending account options, and a pro-active and accessible HR department that focuses on the staffs health and happiness.

To be considered for this position you must provide your resume, cover letter, and salary requirements. Please apply to this post directly.

Country: USA, State: New York, City: New York, Company: Transperfect Translations.