PIP Adjuster 2 at Hauppauge

Job Description

PIP Adjuster 2
Provides customer service, administers, and examines standard routine coverage for moderate complex claim settlement determinations within authority level.

Responsibilities

• Handles cases involving attorney representation (e.g. material misrepresentation, fatality losses according to state specific guidelines, and low impact losses with injury claims).
• Answers questions from insured, claimants, and attorneys to resolve problems and concerns.
• Reviews policy coverage and documents/processes moderate complex personal injury protection claims with minimal managerial assistance. Uses claims systems to locate prior losses and to maintain claim information.
• Addresses diaries, correspondence, emails, and voicemails timely.
• Documents conservations and recorded statements from involved parties, correspondence, bills and actions.
• Documents files and pays submitted bills according to procedures.
• Sends correspondences and completes actions to satisfy department of insurance and/or state specific regulations.
• Submits reports to underwriting regarding claims issues.
• Opens reserves appropriate to reflect exposure to the policy.
• Identifies bodily injury and un-insured motorist claims and reassigns to appropriate department.
• Assists litigation in handling of demands and with arbitration responses.
• Refers files to special investigation unit and assists with direction of the investigation.

In addition to career advancement opportunities and a fun work culture, Esurance offers comprehensive medical, dental, vision care and supplemental life insurance benefits for you and your family, a competitive compensation package along with a Performance Bonus, company matching 401(k) plan, and immediate tuition reimbursement from the start of your employment.

Job Requirements

PIP Adjuster 2

• Detail-oriented with strong organizational skills, able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently.
• Demonstrated ability to work effectively under pressure and within a collaborative team oriented environment using sound judgment in decision-making.
• Excellent communication skills both oral and written with strong analytical skills.
• Excellent customer service and negotiation skills
• Demonstrated proficiency with Microsoft Office products (Excel, PowerPoint, and Word).
• Demonstrated proficiency of insurance software applications.
• Demonstrated knowledge of different bodily injury and/or loss claims.
• Must be able to travel and attend off-site meetings 5% of the time.

Experience / Education:

Bachelors degree in a related field or equivalent education preferred.

Two years of insurance claims handling experience required.

Insurance course work experience preferred.

Country: USA, State: New York, City: Hauppauge, Company: Esurance Inc..