Store Manager at Victor

Job Description

Reporting to the District Manager, the Store Manager focuses on creating the Coldwater Creek Culture of legendary customer service, exceeding sales volume and developing his/her Store Leadership Team in a "team" environment.

What Youll Do

• Embrace and promote the Coldwater Creek philosophy, culture and high expectation of exceptional customer service
• Coach and develop exceptional customer service standards, flawless store processes and human resource management
• Drive the business results by maximizing daily sales plans, controlling expenses and improving metrics through floor leadership, execution of Coldwater Creek’s training programs, continuous coaching and personal example
• Attraction, selection and retention of top talent
• Develop the leadership team members to promote growth within the company by implementing training initiatives, providing continuous coaching and succession planning
• Maintain integrity of Coldwater Creeks brand identity through flawless execution of visual standards
• Act as a liaison between store team, District Manager and field partners
• Passion and desire for excellence; motivated and results driven

Job Requirements

• Minimum 3 years experience managing a specialty retail business
• Demonstrated leadership and integrity with experience managing a staff in excess of 15 people
• Exceptional customer service skills; proven leadership and organizational skills
• Merchandising/visual skills; experience with specialty retail apparel and hard goods
• Excellent verbal and written communication skills
• Proactive and creative problem solving ability
• Proficient computer skills
• Flexibility, adaptability and ability to work weekends, nights and overtime

Country: USA, State: New York, City: Victor, Company: Coldwater Creek.