Restaurant Assistant Manager at Centereach

Job Description

Restaurant Assistant Manager for a 24 hour location!
Salary $36,000 - $40,000 based on experience

Major Medical
Bonus potential
Vacation - up to 2 weeks
Opportunity to reach GM level
 
At the direction of the General Manager, manages all aspects of a shift in a 24 hour  family restaurant to ensure the guests are satisfied with their total dining experience. Responsible for the execution of their Vision and Mission and for delivery of the Key Result Areas (KRAs).
 
Overview:
Reports to the General Manager. Supervises up to 60 crew level employees including cooks, servers, and service assistants. Ability to work flexible hours in a 24 hour location.
 
Candidate Criteria:

• Assists the General Manager in the accomplishment of the following:
• Develops restaurant operating plans supportive of company and market strategies which will achieve business growth (sales and profit) and guest satisfaction.
• Plans, schedules and analyzes units daily and weekly staffing including future management needs, ensuring sufficient development and training of all employees.
• Exercises discretion in addressing changing demands of the business.
• Ensures that all menu items are prepared and served in accordance with Brand Standards.
• Maintains proper inventory levels for both food and nonfood items in accordance with company guidelines, using correct ordering procedures and efficient usage and yield application.
• Ensures guest satisfaction through directing operational execution of proper service in a clean and pleasant environment. Makes changes to the operation as necessary to ensure guest satisfaction. Enforces Brand Standards service requirements.
• Investigates customer feedback, coordinates response and provides guidance to management and employees to improve customer service. Informs Area Manager or Guest Assurance Department, if appropriate, of significant customer complaints.
• Embodies, promotes and teaches company values and nondiscrimination policy at all times in all aspects of restaurant operations including customer service, employment, public accommodations and community goodwill.
• Maintains financial performance to budgets, focusing on labor, cash, R&M, food costs, and operating expenses.
• Maintains awareness of local market trends, competitive stance and opportunities. Selects and implements appropriate local restaurant marketing programs, with assistance and guidance from the Area/District Manager and field marketing representatives.
• Creates and maintains a positive work environment, ensuring open communications.
• Communicates employee relations issues or problems to the General Manager, Human
• Resources Manager, and Employee Response as appropriate. Administers disciplinary process according to established procedures.
• Responsible for recruiting, interviewing, hiring and training of hourly employees.

Job Requirements

manager, managers, manage, mgr., assistant, supervisor, food, dining, hospitality, café, bistro, eatery, restaurant, kitchen, AM, Assistant manager, management, restaurant manager, fast food, casual dining, family dining, meal preparation, AGM, Assistant General Manager, DM, VP, KM, AKM, Asst, Mgr, Managing Partner, MP, Kitchen Manager, FOH, FOH Manager, BOH, BOH Manager, Unit Manager, General Mgr, restaurant, restaurant manager, executive chef, exec chef, fast food, quick service, QSR, bar manager, bar mgr, Assistant Managers, General Managers, District Managers 

Country: USA, State: New York, City: Centereach, Company: Patrice & Associates.