Director Accounts Receivable Management at New York

Job Description

FOR IMMEDIATE CONSIDERATION PLEASE EMAIL RESUME TO [Click Here to Email Your Resum] WITH "A/R DIRECTOR" IN THE SUBJECT LINE.

 

Description:

As a Leader in Customer Financial Management with the Controller's Division, the Director, Accounts Receivable Management will:

 

Lead and develop a team of managers and analysts responsible for producing solid financial performance and results

Participate in and/or lead cross-functional teams that address new product development, policy matters and National and State Health Care Reform implementations

 

Position Summary:

 

The Director is responsible for delivering world class billing and receivable management services to thousands of customer accounts and policy holders. Responsible for ensuring financial controls and risk management appropriate for $1 billion in annual billings. The position responsibilities require the direct leadership of two managers who manage a staff of Analysts aligned by market segment and function.

 

 

The department supports many internal and external customers. Internal support is provided to Sales, Product Management, Underwriting, Actuarial, Legal, Banking & Investments, Member Services, Enrollment Operations, Government programs, Consumer Affairs, IT and Contracts by means of ensuring effective collaboration which ultimately ensures adherence to account agreements, corporate procedures, and regulatory requirements while seeking to provide excellent customer service. External support is provided to accounts, brokers, consultants and third party administrators by means of education, service, financial analysis and partnership. This position has primary responsibility for the program management of the electronic bill payment and presentment process. This position is also responsible for other key projects and initiatives that relate to or impact corporate financial interests such as Local and National Health Care Reform and corporate systems requirement design and implementation.

 

Key Performance Objectives:

 

Manage a Days Revenue Outstanding target at or below a target of 1.25 days.

 

Service group business while achieving an average speed of answer at or below 1.5 minutes.

Oversee collection activity to ensure timely collections and a bad debt of less than 1%.

 

Key Accountabilities:

 

Manage the overall responsibilities and control procedures associated with Fully Insured receivable management, service, and reconciliation & reporting.

 

Design and implement innovative solutions to maximize operational efficiency while achieving optimal returns w/ annual budget of $5M+.

 

Continuous implementation of programs, initiatives and/or procedures that maximize cash flow, minimize bad debt & reduce delinquency in an effort to maximize investment options.

 

Manage CFM participation in internal and external audits, benchmark reviews and studies while incorporating new controls and techniques to increase efficiency and integrity that ensure compliance with Sarbanes-Oxley, SAS 70 and performance guarantee requirements.

 

Provide effective leadership to direct reports and associates to ensure adherence of corporate policies & procedures while achieving production goals, performance measures, and service expectations.

 

Qualifications:

 

Demonstrated leadership and proven management skills.

 

Strong negotiation and influence management skills.

 

Proven project management skills.

 

Sound judgment in making effective business decisions.

 

Proven ability to drive execution and achieve results.

 

Capacity to develop and maintain a team environment.

 

Customer orientation and business environment understanding.

 

Knowledge of bankruptcy laws, credit policies & procedures, DOI & Attorney General Regulations.

 

Strategic orientation to process improvements.

 

Effective oral and written communication skills.

 

Effective presentation and public speaking skills

 

Experience and Education:

 

 

A Bachelor's degree in a business concentration. MBA and/or CPA preferred.

 

7+ years operational/production management experience required

 

*NO PHONE CALLS PLEASE*

 

Job Requirements

 
Country: USA, State: New York, City: New York, Company: Parker & Lynch.