Account Manager - Group Benefits Specialist at Manhattan

Job Description

Paychex, Inc., a recognized leader in the payroll and human resource industry, serving over a half million businesses nationwide, is looking for an Account Manager to join the Group Benefits team

in the Manhattan office  in New York City, NY!

We offer:

• Base Salary starting $70,000 to $75,000 (Salary Based on Experience) 
• Bonus Potential
• Full Benefits
• Yearly car allowance
• Expense Reimbursement
• World-class training - Paychex has been honored to be among Training magazines 2012 Top 125 list of outstanding training organizations for the 11th consecutive year
• Great advancement opportunities and more!

 

Responsibilities:

• Initiating consultative calls to client to assess underwriting exposures prior to policy renewal.
• Providing creative plan designs to clients from current and alternate carriers during each client renewal or as requested by the client off-cycle.
• Utilizing knowledge of carrier and state underwriting guidelines to guide client toward the best possible option within the Paychex Insurance Agencys administrative capabilities.
• Moving existing policies to alternative carriers to assist client in achievement of benefit and premium objectives.
• Working as a liaison between policy holder and Insurance Carrier/GA to ensure the highest level of customer service is provided.
• Working as a liaison between internal Paychex departments to ensure the highest level of customer service across product lines.
• Upselling and/or reselling ancillary products to meet set expectations.
• Responsible for establishing and maintaining ongoing client relationships, overall client satisfaction, and client retention.
• Responsible for meeting basic service level goals including response time and quality standards.
• Responsible for meeting specific client retention goals for assigned book of business in support of Agency financial goals.
• Developing and maintaining expert knowledge of related products including HRO, BeneTrac, Section125, COBRA, and Workers Compensation.
• Developing and maintaining expert knowledge of industry trends, product offerings, and legislative and compliance changes.

Job Requirements

• A minimum of 2 years of experience in the Health Insurance industry
• Face to face account management experience and/or strong experience with face to face presentations
• Life, Accident & Health license is required within 3 months of employment
• Excellent interpersonal, negotiation presentation, and communication skills are required
• Knowledge of Microsoft Office and Carrier Issuance systems is preferred  
• 50% travel within the NYC territory is required for renewal and open enrollment responsibilities

Country: USA, State: New York, City: Manhattan, Company: Paychex.